Editing Introduction of Voice Assistants (section)

== Impact ==

=== Impact on speech recognition ===
The accuracy of speech recognition since the Voice Assistants were created, has improved a lot. Datasets are still learning and recognizing more speech. This makes these assistants more user friendly. <ref>https://www.frontiersin.org/articles/10.3389/fcomp.2021.685250/full</ref>

Also the Natural Language Processing (NLP) has been improved over the years. This makes it possible for the VA’s to comprehend and respond to a wider range of questions in a more contextually relevant manner. <ref>Terzopoulos, George, Satratzemi, Maya. (2020). Voice Assistants and Smart Speakers in Everyday Life and in Education, https://www.ceeol.com/search/article-detail?id=896140</ref>

Using and collecting the data of different users, it raised privacy and security concerns. This will be discussed in the [[Introduction of Voice Assistants#Criticism|Criticism]] section, which has led to research and develepments in secure voice recognition. <ref name=":2" /> 

=== Impact on other industries ===
As already mentioned, Voice Assistants are used in our daily lives. Here there are different categories, such as music, hands-free search, and other uses of Voice Assistants. This category is mostly used to ask for jokes.<ref>Tawfiq Ammari, Jofish Kaye, Janice Y. Tsai, and Frank Bentley. 2019. Music, Search, and IoT: How People (Really) Use Voice Assistants. ACM Trans. Comput.-Hum. Interact. 26, 3, Article 17 (June 2019), 28 pages. [https://dl.acm.org/doi/10.1145/3311956 https://doi.org/10.1145/3311956]</ref> It is also used to help people with reading impairments and help people to understand difficult texts, like prescriptions. Also, for people who are blind and there is not a braille text available. There has been research about people with dementia who can benefit from a voice assistant that can answer the same questions over and over again without losing patience and encourage the patients when needed. <ref name=":1" /> During the Covid-19 pandemic, hospitals were struggling with maintaining inpatient and outpatient services for other healthcare needs. Voice Assistants have been used to deliver healthcare information, which reduced stress on the health system. <ref><nowiki>https://www.nature.com/articles/s41746-020-00332-0</nowiki></ref>