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Commerical TTS - Google, Amazon, Apple and Microsoft (2010s)
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=== Amazon === Amazon's TTS features, especially in the Kindle, expanded accessibility for various user groups. For the visually impaired and those with reading disabilities such as dyslexia, the TTS capabilities of Kindle devices became invaluable, allowing for auditory consumption of textual content<ref>Schneps, M. H., Thomson, J. M., Sonnert, G., Pomplun, M., Chen, C., & Heffner-Wong, A. (2013). Shorter lines facilitate reading in those who struggle. PloS one, 8(8), e71161.</ref>. This aligned with a broader trend where TTS technologies were increasingly recognized for their potential to bridge accessibility gaps in education<ref>Wood, E., Willoughby, T., Rushing, A., Bechtel, L., & Gilbert, J. (2005). Use of computer input devices by older adults. Journal of Applied Gerontology, 24(5), 419-438.</ref>. With Alexa and the Amazon Echo's ecosystem, voice-driven shopping emerged as a new trend. Users could conduct transactions, reorder products, and get product recommendations using voice commands. This introduced a more intuitive and hands-free shopping experience, evolving the e-commerce landscape<ref>https://searchengineland.com/survey-alexa-frequently-used-assistant-cortana-seen-accurate-269052</ref>. The widespread adoption of Alexa and other voice-enabled devices brought forth concerns regarding data security and user privacy. There were rising questions about how voice data was stored, processed, and potentially utilized, sparking debates about user consent and the ethics of voice data collection<ref>Martin, K. (2019). Ethical implications and accountability of algorithms. Journal of business ethics, 160, 835-850.</ref>.
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